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When unpacking the map package, ArcMap or ArcCatalog automatically creates a new Packages folder to save the map package contents.

If the Packages folder is present, rename it to Packages_Old.

Rename the Packages folder:Ĭ:\Users\\Documents\ArcGIS\Packages If this folder is corrupt, the map package cannot open properly. When the contents of a map package are extracted without using the Extract Package tool to designate a specific file location, the maps are saved in the Packages folder in the recipient’s computer. If the recipient does not have access, choosing to include the ArcSDE geodatabase data enables the recipient to view the map package’s contents (see the Related Links section below). Because the data is not included, the recipient must have access to the ArcSDE geodatabase data to view the map contents.

Confirm that the recipient has access to the ArcSDE geodatabase data.īy default, the ArcSDE geodatabase data is referenced by the package instead of being included in the package.

Confirm that the Include ArcSDE Geodatabase Data option was selected when the map package was created.

If the map package was created using SDE data:

Determine if the map package was created using SDE data.

The map package was created in a version of the software that has been updated with service packs, while the recipient’s software has not been updated.

The map package was created in a software version that is newer than the recipient’s.

Determine if the map package was created in the same version of the software as the recipient, including service packs.

Extract the package contents to a specified folder (see the Related Links section below).

Use the Extract Package tool within ArcMap to unpack the map package.